Everything your community needs
FiWi Community brings visitor management, financial tracking, communication, and security into a single platform — designed specifically for gated communities, strata corporations, and homeowner associations (HOAs) across Jamaica and the Caribbean. Whether you're managing a subdivision under the new Registration (Shared Community) Act or a strata corporation under the Strata Titles Act, FiWi has you covered.
QR Code Visitor Management
Stop relying on paper logbooks and phone calls to the guard booth. Residents pre-register guests through the mobile app and share a unique QR code via WhatsApp or text. When the visitor arrives, the guard scans the code and they're through the gate in seconds — with a complete digital record of every entry.
- Pre-register guests by type — personal visitors, taxis, deliveries, and service providers
- Generate shareable QR codes for instant, contactless gate check-in
- Receive real-time push notifications the moment your visitor arrives
- Set day and time restrictions so access only works during approved windows
- Full digital audit trail replaces handwritten logbooks with searchable records
Online Payments & Invoicing
Residents see exactly what they owe and why — no more calling the office for a balance update. Invoices sync automatically from QuickBooks, giving homeowners real-time visibility into charges, credits, and payment history directly through the app.
- Real-time balance visibility including outstanding fees, prepaid credits, and unapplied payments
- Complete invoice history with line-item detail synced from QuickBooks
- Automated payment reminders via email, SMS, and push notifications
- Credit memo and payment tracking so residents always know where they stand
Delinquency & Compliance Tracking
Maintenance fee collection is the lifeblood of every strata corporation and gated community, but chasing delinquent homeowners is uncomfortable and time-consuming. With the Registration (Shared Community) Act now requiring proper financial oversight, FiWi Community automates the entire compliance workflow — from identifying overdue accounts to restricting community privileges until balances are settled.
- Automated compliance status calculated from payment history — no manual tracking
- Gate access restrictions for non-compliant lots enforced automatically at the guard booth
- Management dashboard shows every lot's compliance status at a glance
- Graduated enforcement eliminates awkward personal confrontations over unpaid fees
Mobile App for Residents
Everything your residents need is in their pocket. The FiWi Community app — available on iOS and Android — puts guest management, account balances, community announcements, and service requests in one place. Residents stay informed and in control without logging into a desktop portal or calling the office.
- E-Pass digital resident passport with QR code for personal gate entry
- Create and manage guest passes on the go — share QR codes via WhatsApp instantly
- Check account balances, view invoices, and track payment history
- Submit service requests with photo evidence directly from your phone
- Receive push notifications for visitor arrivals, announcements, and account updates
Seamless Communication
The days of pinning notices to a community board are over. FiWi Community gives management the tools to reach every resident instantly — and gives residents a direct channel to report issues, access documents, and stay connected with their community.
- Push announcements to all residents instantly — filtered by type (alerts, events, reminders)
- Secure document portal for meeting minutes, financial statements, rules, and forms
- Service request ticketing with status tracking from submission to resolution
- Community directory with emergency contacts and service provider listings
And there's more
Every tool your community needs to operate efficiently, communicate effectively, and keep residents happy.
Security Gate Operations
Equip guards with digital tools for incident reporting with photos and GPS, shift management, and real-time gate monitoring — all from a smartphone or tablet.
Amenity Booking
Residents reserve the pool, clubhouse, tennis courts, and other facilities online. Manage security deposits, approval workflows, and event scheduling from one dashboard.
Service Requests
Residents submit maintenance and improvement requests with photo evidence directly from the app. Track status in real time as management responds and resolves issues.
Household Management
Manage family members, tenants, and vehicles from a single dashboard. Track residency status, assign roles, and keep contact information current for every lot.
Community Directory
Centralized emergency contacts and service provider listings accessible anytime. Residents find the information they need without calling the management office.
E-Pass Digital Passport
Every resident gets a QR-based digital pass for gate entry — no physical cards to lose or replace. Supports multi-lot owners who manage multiple properties.
See it in action
Schedule a personalized demo and discover how FiWi Community can transform your gated community or strata corporation's operations — with features purpose-built for Jamaican and Caribbean communities.